The ordering system for hotel restaurants
Hotel restaurants serve multiple guest touchpoints simultaneously: breakfast service with dozens of covers, room service at any hour and a la carte dining in the evening. GastroSystem connects all three channels — one system, one dashboard, one daily close.
What hotel restaurants know well
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How GastroSystem helps hotel restaurants
Digital room service ordering
Every room gets a QR code on the TV or in the room folder. The guest scans, opens the room service menu in their browser and orders — in English, German or their device language. The order goes directly to the kitchen printer. Delivery time is shown immediately in the app.
Breakfast with pre-ordering and table assignment
Guests can pre-order their breakfast the evening before via the app: eggs how you like them, fresh juice, preferred table. The kitchen prepares according to the order, not on demand. Peak times are distributed more evenly and wait times drop.
In-house billing integration
Select 'Charge to room' at the POS — the guest enters their room number and the amount is added to their hotel bill. No paper notes, no manual transfer. The daily close shows F&B revenue separately per room number.
Multilingual menu and app
The ordering app displays automatically in the device language of the guest: English, German, French and more. You maintain the menu in the languages you need. No extra apps for international guests.
What hotel restaurants gain
A hotel restaurant with 80 room service orders/month at an average ticket of €22 generates €1,760 room service revenue. Digital ordering increases room service frequency by 30–50% because guests find ordering frictionless — that is €528–€880 additional monthly revenue from room service alone.
Features for hotel restaurants
Room service QR code ordering
Digital room service menu — accessible via QR code, in any language.
Read more →Breakfast pre-ordering
Guests pre-order the evening before — kitchen prepares on schedule.
Read more →In-house billing
Charge restaurant bills directly to the room account at the POS.
Read more →Multilingual app
Automatic language detection for international guests.
Read more →More Industries
For Pizzerias
For Pizzerias →
For Döner & Kebab
For Döner & Kebab →
For Fast Food
For Fast Food →
For Sushi Restaurants
For Sushi Restaurants →
For Delivery Services
For Delivery Services →
For Restaurant Chains
For Restaurant Chains →
For Cafés
For Cafés →
For Bakeries
For Bakeries →
For Food Trucks
For Food Trucks →
For Ghost Kitchens
For Ghost Kitchens →
For Bars & Pubs
For Bars & Pubs →
For Ice Cream Shops
For Ice Cream Shops →
For Catering
For Catering →
For Shisha Bars
For Shisha Bars →
Asian Cuisine
Asian Cuisine →
Burger Restaurants
Burger Restaurants →
Italienische Küche
Italienische Küche →
Griechische Küche
Griechische Küche →
Indische Küche
Indische Küche →
Vegane Restaurants
Vegane Restaurants →
Vegetarische Restaurants
Vegetarische Restaurants →
Halal Restaurants
Halal Restaurants →
Vietnamesische Küche
Vietnamesische Küche →
Mexikanische Küche
Mexikanische Küche →
Amerikanische Küche
Amerikanische Küche →
Arabische Küche
Arabische Küche →
For Beer Gardens
For Beer Gardens →
For Canteens
For Canteens →
Common questions for hotel restaurants
How does QR code room service ordering work?
Every room gets a QR code (printed card or sticker on the TV). The guest scans, opens the room service menu in the browser and orders. No app download, no login required. The order goes to the kitchen printer immediately.
Can guests charge their bill to their room account?
Yes. At the POS you select 'Charge to room'. The guest confirms with their room number. The charge is added to the hotel bill. The daily close lists all room charges separately.
In which languages is the app available?
The app supports all languages you maintain in GastroSystem. You enter menu names and descriptions in each desired language. The app displays the language set on the guest's device automatically.