Frequently asked questions about the Lieferando alternative
Considering switching from Lieferando to your own ordering system? Here you'll find all answers.
Lieferando alternative
Why should I replace Lieferando?
Lieferando takes up to 30 % commission per order and keeps your customer data. With your own ordering system, you save thousands of euros per month and build your own customer base.
Can I completely replace Lieferando?
Yes. With GastroSystem you have a complete ordering system: online shop, own app, delivery management, POS. Everything you need.
How will customers find me without Lieferando?
Your own online shop and app are discoverable via Google. Additionally, you use QR codes, flyers, and social media to direct customers to your system.
What do I save specifically?
With 200 orders/month at €20 average, you pay about €1,200/month in Lieferando commission. With GastroSystem you pay €299/month — over €900 in savings.
Will I get as many orders?
Initially fewer, because you don't have platform reach. Long term, you build your own customer base that orders directly from you — without commission.
Can I use both in parallel?
Yes. Many restaurants start in parallel and gradually shift orders. No abrupt transition needed.
What about drivers?
With FahrerSystem you manage your own drivers: shifts, GPS tracking, route optimisation. You don't need Lieferando drivers.
Do I keep my customer data?
Yes. With GastroSystem, 100 % of the customer data belongs to you. With Lieferando, the data belongs to the platform.
Do I need my own app?
No, but it's worth it. The app is included in the flat rate and gives your customers a direct channel to your restaurant.
What if I want to go back to Lieferando?
You can list on Lieferando again at any time. GastroSystem doesn't prevent that. But most stay — because of the savings.
Does GastroSystem help with the switch?
Yes. We guide you through setup: menu, delivery zones, app design, printers. The switch takes 3–7 days.
Do I get marketing support?
Yes. Push notifications, coupon campaigns, QR codes, and flyer templates are included — to drive customers to your system.